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25 lbs lifting, sitting/standing for extended periods

The standard workweek is 40 hours, usually Monday through Friday from 7:00 am to 4:00 pm. However, the role requires flexibility, including possible evenings and weekends.

At a manager level, this position plays an important role in connecting external field operations with internal customer service functions of the Transportation Services Department. Key responsibilities include evaluating and managing requests for campus, departmental activities, seminars, conferences, and special parking services. It involves managing work orders and billing processes with the autonomy and expectation to lead the unit with minimal oversight and direction. The role involves managing employees, including overseeing the dispatch center for field operations, supervising training, and evaluating office staff. A self-motivated and collaborative individual is essential, as the position requires interacting with various stakeholders and acting as a primary representative of the Transportation Services Department.

Internal Employee Being Considered

MS Outlook, Windows, Excel, Teams, Adobe Acrobat, Photoshop, Zoom, SAP, T2 Flex, T2 Iris, T2 Encoding, TezPark, Genetec/Security Desk, TrafficCloud

Bachelors degree in business management or related field with experience in managing the customer service facet of a business such as transportation services, retail, banking, dining, sales, hospitality or comparable industry, both from a customer service perspective and business operation management. Driver's License preferred.

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.